Privacy Policy

This Privacy Policy outlines how Sahar Store (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of our customers and visitors (“you” or “your”) when using our website and services. Protecting your privacy is of utmost importance to us, and we are committed to safeguarding your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Account Information: Username, password, and preferences.
  • Payment Information: Credit card details, billing address, and payment history.
  • Transaction Information: Details of products you purchase, order history, and order tracking information.
  • Communication Information: Records of your interactions with our customer service team, including emails, chats, and phone calls.
  • Technical Information: Device information, browser type, IP address, and cookies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, account, and promotions.
  • To improve our website, products, and services.
  • To provide customer support.
  • To prevent fraudulent activities.
  • To send you marketing communications, with your consent.

3. Sharing Your Information

We may share your personal information with:

  • Service providers who assist with our operations.
  • Legal authorities when required by law or to protect our rights.
  • Business partners for marketing purposes (with your consent).

4. Your Choices

You have the following rights:

  • Access: Request access to your personal information.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of marketing communications.

5. Security

We employ industry-standard security measures to protect your personal information. However, no data transmission over the internet is entirely secure; we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their privacy policies.

8. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect information from children.

9. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at info@saharstore.com.np
Contact: +977-9746492886

11. Effective Date

This Privacy Policy is effective as of 19th August 2019