This Privacy Policy outlines how Sahar Store (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of our customers and visitors (“you” or “your”) when using our website and services. Protecting your privacy is of utmost importance to us, and we are committed to safeguarding your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping address.
- Account Information: Username, password, and preferences.
- Payment Information: Credit card details, billing address, and payment history.
- Transaction Information: Details of products you purchase, order history, and order tracking information.
- Communication Information: Records of your interactions with our customer service team, including emails, chats, and phone calls.
- Technical Information: Device information, browser type, IP address, and cookies.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, account, and promotions.
- To improve our website, products, and services.
- To provide customer support.
- To prevent fraudulent activities.
- To send you marketing communications, with your consent.
3. Sharing Your Information
We may share your personal information with:
- Service providers who assist with our operations.
- Legal authorities when required by law or to protect our rights.
- Business partners for marketing purposes (with your consent).
4. Your Choices
You have the following rights:
- Access: Request access to your personal information.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt-out of marketing communications.
5. Security
We employ industry-standard security measures to protect your personal information. However, no data transmission over the internet is entirely secure; we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their privacy policies.
8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect information from children.
9. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at info@saharstore.com.np
Contact: +977-9746492886
11. Effective Date
This Privacy Policy is effective as of 19th August 2019